Uppertrans Service Policies and Code of Conduct

Registration

Registration for classes/sessions is on a first come, first serve basis and can be completed via phone, e-mail, or in person. Transfer of classes/session must be requested by telephone or in writing before the second class/session.

Payment

In order to secure a seat, tuition and fees must be paid in full upon registration. Acceptable payment methods are check, money order, cash, card (Visa, MasterCard and/or credit American Express). A non-refundable $20 registration fee will be applied to all registrations. Every time a student or a student’s parent proposes to adjust the class time, a non-refundable registration fee of $20 will be charged according to the registration. A $50 fee will be applied to any returned checks or declined credit cards. A 3% charge will apply for refunds if the payment is made by a credit card.

Withdrawals & Refunds

Refunds will be issued according to the following schedule at Uppertrans’ sole discretion:

  • 100% tuition: 24 hours before the first class/session starts.

  • 80% tuition: 24 hours prior to the second class/session.

  • No refund: from the third class/session.

Please note that absences from class/session do not constitute as a notice of withdrawal.

Cancellation Fees

A cancellation fees will be applied according to the following schedule:

  • Cancellation fee equal to 100% of tuition paid for absences from class/session without any notice.

  • Cancellation fee equal to 50% of tuition paid for cancellation of class/session when notice is given on the same day of the class/session.

  • No tuition will be deducted due to national holidays or sickness. 

Registration fees and/or learning materials are non-refundable. Refunds will be returned in the same method of payments. Please allow five (5) business days for the processing of refunds. Refunds for checks and money orders may take as long as four (4) to six (6) weeks to process. Students who applied previous credit for either full or partial payment are not entitled to a refund and/or additional credit.

Signature

I, the parent or guardian of a student under the age of 18, or I, a student of or over the age of 18, agree to the terms of the Service Policies set forth herein.

Parent/Guardian/Student 18 or Older Signature: _________________________________________